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  About CRID / Who we are?  

About CRID


The Regional Disaster Information Center (CRID) is an initiative sponsored by six organizations that decided to join efforts to ensure the compilation and dissemination of disaster-related information in Latin America and the Caribbean.


These organizations are:

  • Pan American Health Organization - Regional Office of the World Health Organization (PAHO/WHO).

  • International Strategy for Disaster Reduction (ISDR/UN).

  • Costa Rica National Risk Prevention and Emergency Commission (CNE).

  • International Federation of Red Cross and Red Crescent Societies (IFRC).

  • Coordination Center for Natural Disaster Prevention in Central America (CEPREDENAC).

Background: the DDC


In 1990, the Pan American Health Organization established the Disaster Documentation Center (DDC) in San José, Costa Rica. Its purpose was to facilitate access to technical documentation on disasters to professionals in Latin America and the Caribbean. The DDC is locate at the premises of the Costa Rica National Emergency Commission (now National Risk Prevention and Emergency Commission -CNE). The CNE provided space at no cost and covered some operating costs.


In 1994, the International Decade for Natural Disaster Reduction (IDNDR) became a sponsor of the DDC through its Latin America and the Caribbean Regional Secretariat. The DDC thus enlarged its projection to other sectors and disaster-related disciplines.


The Center focused its activities towards the achievement of two major objectives: compilation and analysis of existing documentation, and distribution -free of charge- of bibliographic and audiovisual material to professionals, public and private institutions, researchers, disaster-related organizations and agencies across the Latin America and the Caribbean Region.


During the "Regional Strategy for Disaster Information Meeting", hosted by the Costa Rica National Risk Prevention and Emergency Commission in February 1997, several organizations committed to the expansion of the DDC and established CRID as a co-ordination and inter sectoral collaborative platform for disaster information management.


CRID’s objectives

  • Maintain a technological platform that will allow an efficient performance by CRID as well as its growth.
  • Get to know the priority users and players within the milieu of DRR, to respond with greater effectiveness and efficiency to their requirements.
  • Improve information management procedures, with innovation and research on best practices.
  • Increase the value associated with information analysis for decision-making.
  • Develop a modern project implementation approach, allowing more effective and results-oriented management.
  • Develop communication strategies to improve CRID’s visibility and positioning.
  • Consolidate and generate new strategic alliances with partners and players relevant to the arena of risk management.
  • Strengthen national and regional capacities in information management for disaster risk reduction through modern and current technical advice, seeking to create and strengthen networks.
  • Improve CRID’s capacities for information management aimed at attending emergencies and disasters.

Mission: To promote a culture of disaster risk reduction (DRR) in the nations of Latin American and the Caribbean, by means of the analysis, systematization and diffusion of information on risk management, the promotion and strengthening of information centers, a cooperative effort with key players and an opportune and efficient response to our user’s requirements and those of the players working within the milieu of DRR.


Vision: To be the leading specialized information center in risk management within Latin America and the Caribbean, offering our users and players timely and quality DRR services and information products, and developing strategic alliances allowing CRID’s growth to the region’s benefit.



  1. Leadership: the ability and capacity to orient and set a direction motivated by the change towards continuous improvement in information management aimed at disaster risk reduction, anticipating new obligations.
  2. Trustworthiness: to generate security and credibility in the products and services, through reliable sources that are available in an opportune manner and of the highest quality.
  3. Teamwork: a collective commitment to work harmoniously, with respect and in a solidary, organized and responsible manner to achieve the goals.
  4. User-focused: to offer in a timely manner a high-quality response for the users that allows them to obtain inputs to satisfy their information needs.
  5. Commitment: to meet the established goals in a proactive and responsible manner, within a framework of ethics, integrity and transparency.
  6. Growth: to provide the conditions and opportunities for the human team’s performance allowing it to reach its goals.

CRID’s products and services


Project Management

  • Formulate and implement projects for international cooperation in the realm of information management.

Information Management

  • Technical assistance and preparation of material and resources for training in information management.
  • Creation of different information products: specialized electronic collections, web portals and topical CDs, standardization of tools, etc.
  • Free access to a wide-ranging electronic collection of information resources.
  • Assistance on search and selection of information for different professionals.

Information Technologies

  • Development of documental database applications and integration into existing web platforms.
  • Design and implementation of multi-media products for diffusion of digital audio and video collections.
  • Advice on indexation in specialized search engines.
  • Development of contact databases and integration with digital marketing tools.
  • Web hosting and applications.
  • System applications for follow-up and on-line information product statistics.
  • Research on the development of tools for information management.

Communications and Dissemination

  • Advice on communications and information diffusion.
  • Creation of products for communication: topical electronic bulletins, institutional profiles on social networks, material for visibility, etc.
  • Design and implementation of multi-media products for diffusion of digital audio and video collections.
  • Implementation of Search Engine Optimization (SEO) policies and strategies and web positioning.