Document: 19784
Title: How to Use Social Media to Better Engage People Affected by Crises: A brief guide for those using social media in humanitarian organizations.
Author: Lüge, Timo.
Keywords: ATENCION DE DESASTRES (EMERGENCIAS). COMUNICACION SOCIAL DE LA EMERGENCIA. MEDIOS DE COMUNICACION. MANEJO DE INFORMACION. TOMA DE DECISIONES. ACCESO A LA INFORMACION



   
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Content
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  1. What's in this guide?  
  2. Which social media platforms are important?  
  3. How to build proximity and trust online  
  4. Social media listning: How do I get started?  
  5. Preparedness: How can I be social media ready?  
  6. Emergency response: What now?  
  7. How do I measure success (or failure)?  
  8. How can I learn more?  
  9. Annex 1: Creating message libraries & FAQs